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Files - Tasks - Notes - Chats - Backups

How teams are using Collabow

Collabow is used by teams around the world to help manage files,
improve communication and streamline processes.

The property management team for a large hotel chain uses a property info pack to help hotel managers troubleshoot problems.

Property management team upload pack to Collabow

Issue occurs, hotel manager consults the pack

If no solution is found, hotel manager creates a task

Properties team provide/signpost solution

Properties team update pack for future occurrences

A machinery manufacturer uses photos to identify the correct spare parts needed to resolve warranty claims and manage client communications.

Customer uploads photo of broken machinery to Collabow

Manufacturer and customer discuss solution in chat

Manufacturer assigns tasks for sourcing part

Manufacturer assigns tasks for delivering part

Case remains open so the customer can request further support

A HR team creates new joiner packs containing important information, company policies, role responsibilities and access to training materials.

HR pack securely shared with the employee using Collabow

Employee communicates directly with HR

HR assigns onboarding tasks with deadlines

Employee is alerted to new tasks via email

Employee is alerted to upcoming deadlines via email

A professional services firm dealing with money claims needed a tool to manage customer refunds, with all changes logged for audit purposes.

Refund application form uploaded to Collabow

Task created for each reviewing department

Task marked as complete once review complete

Document shared with the client

Client notified via email of the refund